🛡️ Privacy Policy – Sycoriaan Matrimonial

Last Updated: October 2025

Effective Date: October 2025

At Sycoriaan Matrimonial, your privacy and safety are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app, website, and related services.

By using our services, you agree to this Privacy Policy and consent to the practices described below.

⸻

1. Information We Collect

We may collect the following categories of data when you use our app or website:

a. Personal Information

• Name, gender, date of birth, and contact details (email, phone number)

• Profile photos and personal details voluntarily provided by you

• Location (approximate city/state) to show relevant matches

b. Usage Information

• Device details (model, OS, browser type)

• Log data, IP address, and timestamps of visit

• App activity (profile views, messages, likes, etc.)

c. Optional Information

• Preferences and interests to improve matchmaking results

• Feedback, inquiries, and reports submitted through the app or email

⸻

2. How We Use Your Information

Your information is used for the following purposes:

• To create and manage your profile

• To suggest compatible matches

• To enable communication with other members

• To enhance safety and detect misuse or fraudulent activity

• To comply with legal obligations or law enforcement requests

⸻

3. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share limited information only when:

• Required by law or legal authorities

• Needed for fraud prevention, investigation, or security

• With service providers who support app hosting, analytics, or customer support (bound by confidentiality agreements)

⸻

4. Data Storage and Security

• All personal data is securely stored on encrypted servers.

• We use industry-standard measures (SSL/TLS, firewalls, limited access) to protect your data.

• Access to your account is password-protected and secured with two-factor authentication where supported.

⸻

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Request data export or account deletion by emailing support@sycoriaan.com

We process all valid requests within 30 days.

⸻

6. Age Restriction

Our services are strictly intended for individuals 18 years and older.

We do not knowingly collect data from minors. If we become aware that a user under 18 has registered, their account will be removed immediately.

⸻

7. Safety Standards and CSAE Policy

At Sycoriaan Matrimonial, we are committed to maintaining the highest standards of safety and compliance. We strictly prohibit any form of child sexual abuse material (CSAM), exploitation, or harmful content on our platform.

Our Commitments

• Age Restriction: Only users aged 18 and above are permitted to use our services.

• Strict Moderation: All profiles are reviewed and may be removed if found violating safety or content standards. We use both automated detection and human moderation to identify and remove harmful content.

• Reporting Mechanism: Users can report suspicious or harmful content directly within the app or via email at support@sycoriaan.com.

• Zero Tolerance Policy: Any violation related to child sexual exploitation results in immediate account suspension, data preservation, and notification to relevant authorities.

• Confidentiality: Reports and investigations are handled confidentially, in compliance with data protection laws.

• Compliance: We adhere to international laws and guidelines, including those of the International Age Rating Coalition (IARC) and relevant regional authorities.

If you encounter any content that violates these standards, please contact us immediately at support@sycoriaan.com.

⸻

8. Cookies and Tracking

We may use cookies or analytics tools to:

• Understand how users interact with our app

• Improve experience and app performance

• Remember your preferences

You can disable cookies from your browser settings, though some features may stop working correctly.

⸻

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected with an updated “Last Updated” date at the top. You will be notified within the app or via email when major updates occur.

⸻

10. Contact Us

For questions, privacy concerns, or reporting policy violations, please contact us:

📧 Email: support@sycoriaan.com

🌐 Website: https://www.sycoriaan.com

The company will not be responsible or liable for any information provided by the applicant.

The company will not be liable in case of any wrong match made due to any misrepresentation.

Validity of an application shall be for one year and may be renewed only on a written request without any additional charges.

If any match is sent which does not confirm to the requirements of the candidate, the same shall not be considered as a proposal and hence not counted.

The applicant / his or her representative shall have the right to verify the credentials/facts of the proposed candidate. Any information/details furnished by the applicant if found incorrect or comes to the notice of the company, all the benefits under this Agreement would be withheld/suspended/forfeited, and action may be taken against the applicant.

The registration form has to be complete in order to proceed further. In case any information is not furnished at the time of submitting the application, then the same, will not be considered for the purpose of match making. The remaining/required information has to be furnished within the next 15 days after submitting the incomplete application, failing which the initial deposit would stand forfeited.

If the applicant fails to inform the company about any change in the particulars furnished or in the "Present Status Card" supplied to the applicant then the applicant shall be suspended from being considered.

The company reserves the right to alter, suspend, terminate the application of any member, in case of company finds the application against the interest of the company of the interest of other applicants.

It is the duty of the concerned persons to make sure that the eligible applicants have attained the age of majority at the time of their marriage.

The Company reserves the right to add/delete/alter/modify/suspend any or all the ancillary/ complimentary Ventures at any time as it may deem fit.

The Company is under no obligation to furnish any definite number of options if there are none corresponding to the bio-data / match desired criteria in the data base; towards any applicant.

Each applicant will be entitled to a maximum of twenty five responses / options at first registration.

In case the applicant/his or her representative comes to know about any incorrect information provided by any other applicant, the same should be brought to the knowledge of the company immediately.

The company will not be under any obligation to give any information / details about other applicant, without the written consent of the applicant concerned.

The Delhi courts only will have the jurisdiction to settle all disputes between the parties and the provisions of Arbitration Act will be applicable.

The Company reserves the right to consider or reject any application.

The processing fee & registration / membership charges are non refundable under any circumstances.